Answering your FAQ's..
Q. Which areas do you deliver to?
A. We deliver to all DA postcodes, ME 1-8, TN15, TN16, BR5, BR7, BR8, SE2, SE9, SE18, SE28.
Q. What is the delivery charge?
A. Delivery is £5 for all ME postcodes, it is £3 for all other postcodes.
Q. Where can we collect from?
A. Collection is from DA3 New Ash Green any time, or DA7 Bexleyheath any evening after 6.30pm. We may be able to accomodate different collection times, please ask!
Q. Which markets do you work at?
A. At the moment, every month you'll find us at:
- Every Wednesday - Swanley Market
- Second Saturday of the month - Bexleyheath Town Centre
- Last Saturday of the month - Bexleyheath Town Centre
In between these fixed dates; we will pop up wherever else will have us! Subscribe to our newsletter for the most accurate and up-to-date info
Q. How long will my cupcakes last?
A. Your cupcakes will be fine in the fridge for up to 3 days after delivery. You can also leave them in a cool cupboard, but no warmer than 20 degrees and out of direct sunlight, or they will melt.
Q. Should I keep them in the fridge?
A. If you have space, yes. Otherwise a cupboard is fine, as long as its cool. They taste best eaten at room temperature.
Q. Why can't you post them?
A. Because we decorate with SMBC; it doesn't develop a 'crust' like it's American counterpart - therefore the cupcakes are much more fragile! One whack and they would be smeared over the inside of your box! Currently we haven't found a suitable solution for the transport of our cupcakes. However we have many postable products; including brownies, cake tubs, geometric hearts and cakesicles.
Q. Will I get drunk if I eat too many?
A. Each cupcake contains 4-5ml of alcohol (4ml of which is found inside it's shot topper!) so, it depends how many you can eat and how much of a lightweight you are!
Q. Can you cater for allergies and intolerances?
A. All products are baked in a kitchen handling nuts, milk, soya, wheat, eggs, gluten and sulphites; although every precaution is taken to prevent the cross contamination of products. We can bake using gluten free ingedients if requested BUT we cannot absolutely guarantee they won't contain some traces of gluten due to being baked in the same kitchen. We currently do not cater for vegans.
Q. Do you need an alcohol license to sell these?
A. Yes, I do! In the UK it is against the law to authorise the sale of alcohol to any person(s) under the age of 18, even if it just just 4ml inside a cupcake!
Q. My product looks a bit different to the image on the website?
A. We are constantly updating and improving our product designs - It may also be the case that some decorations or ingredients are not available and we have chosen something different. All orders are handmade from scratch and we don't always remember to photograph our bakes before delivery! For the most recent designs, follow us on insta: @the.tipsy.bakery